A bachelor's degree in Management, Business Administration, Management, Public Administration, Project Management, Human Resource Management

Learning and Development Officer Position at COPEDU PLC

COPEDU PLC, a financial institution licensed by the National Bank of Rwanda, is seeking a

Learning and Development Officer to join its Human Capital Department in Kigali. The officer will report to the Senior Human Capital and Development Officer and will be responsible for executing training and development programs that align with the company's strategic goals.

Key Responsibilities

The primary responsibilities for this role include:

• Designing, implementing, and managing staff development programs.
• Conducting training needs assessments to identify skill gaps.
• Developing and managing in-house training or coordinating with external providers.
• Facilitating training sessions on topics such as leadership, communication, compliance, and customer service.
• Designing and delivering onboarding programs for new hires, including a dedicated consumer protection module.
• Coordinating training initiatives for interns and management trainees.
• Providing on-the-job training for new employees.
• Maintaining training materials and records to ensure compliance with internal and regulatory requirements.
• Evaluating training effectiveness and supporting line managers in developing individual development plans (IDPs).
• Staying informed on new learning technologies and best practices.
• Fostering a positive learning culture.
• Performing other assigned learning and development duties.

Required Qualifications and Skills

To be considered for this position, you must have:

·         A bachelor's degree in Human Resource Management, Business Administration, Management, Public Administration, Project Management, or a related field.

·         A minimum of two years of progressive experience in coaching and training program development.

·         Experience in a banking environment is an advantage.

·         Strong communication, organizational, planning, analytical, and problem-solving skills.

·         Experience in HR, learning and development, and an understanding of institutional strategy.

·         High integrity and strong ethical standards.

Application Process

To apply, you must complete the online application form by

Saturday, September 27th, 2025. The required documents to be submitted include a motivation letter, a detailed CV, copies of academic and professional certificates, and a copy of your national ID. Only selected candidates will be contacted.

If the online link is not working, you can send the required documents via email to

hr-recruitment@copeduplc.rw. The announcement was made on September 18th, 2025, and is signed by the Executive Director, KABERA RWAGATARE Chan.

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